Privacy Policy

Last Updated: June 19, 2026

This Privacy Policy describes how HANA UNO collects, uses, and shares information when you visit our website, make a purchase, contact us, subscribe to our services, or interact with our store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you provide directly to us, including your name, billing address, shipping address, email address, phone number, order details, payment confirmation details, account information, subscription preferences, customer service messages, product feedback, reviews, photos, videos, and other content you choose to share with us.

We may also collect device and usage information, such as your IP address, browser type, pages viewed, referral sources, cookies, pixels, analytics data, cart activity, checkout activity, and interactions with our website.

How We Use Your Information

We use your information to process orders, accept payments, fulfill shipments, manage subscriptions, provide customer support, prevent fraud, improve our store, personalize your shopping experience, send transactional messages, and send marketing communications where permitted.

We may also use your information to respond to your questions, review product concerns, improve our skincare products, and better understand how customers interact with HANA UNO.

Skincare Orders

For skincare purchases, we may use order details, product details, and subscription information to fulfill orders, manage recurring shipments, respond to ingredient or product questions, and support safety-related inquiries.

Customer Content, Reviews & Social Media

If you tag HANA UNO, mention our brand, post content featuring our products, submit reviews, send photos or videos to us, or give us permission to use your content, you allow HANA UNO to repost, share, publish, display, or use that content on our website, social media pages, advertising, email marketing, and other promotional materials.

This may include your name, social media handle, image, video, review, caption, or other content you shared publicly or directly with us.

If you would like us to remove content you previously shared or approved, please contact us at hello@hanauno.com, and we will review your request.

Sharing Information

We may share information with service providers that help operate our store, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, marketing platforms, subscription apps, fraud-prevention services, and customer support tools.

We may also share information when required by law, to protect our rights, prevent fraud, enforce our policies, or complete a business transfer.

Payments

Payment information is processed by Shopify and our payment providers. HANA UNO does not intentionally store full payment card numbers on our own systems.

Cookies and Analytics

Our store may use cookies and similar technologies to keep items in your cart, remember preferences, measure traffic, improve website performance, personalize content, and support advertising.

You can control cookies through your browser settings. However, some store features may not work correctly if cookies are disabled.

Marketing Communications

If you opt in to marketing, we may send emails or messages about products, promotions, skincare rituals, subscriptions, brand updates, and special offers.

You may unsubscribe at any time by following the instructions in the message or by contacting us directly.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or request a copy of your personal information, or to opt out of certain uses of your personal information.

To make a privacy request, please contact us at:

hello@hanauno.com

Data Retention

We keep personal information for as long as needed to provide our services, fulfill orders, manage subscriptions, resolve disputes, prevent fraud, comply with legal obligations, and maintain business records.

Children

Our store is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

For privacy questions or requests, please contact HANA UNO at:

hello@hanauno.com